These terms govern how 77rd operates your account, handles your data, and defines what you can expect from us. Your access to 77rd and its features depends on your local law and the eligible regions we serve.
Account Policy
Data Handling
User Rights
bKash, Nagad, Rocket Context
POLICY POSTURE
How Our Policy Works at 77rd
operates under a set of terms that define the relationship between the platform and the people who use it. These terms are not static; they reflect the nature of digital services that handle account data, transaction records, and real-time session activity. Where you access 77rd matters — eligibility is determined by your local law and the region your account is registered in, and we do not extend service to regions where access is restricted under applicable law. We collect and process data that is necessary to maintain your account, process wallet transactions through channels like bKash, Nagad, and Rocket, and deliver the game lobby experience. We do not share your personal information with third parties for marketing purposes. Any data we retain is kept only as long as it is operationally or legally necessary. Our terms also cover how disputes are handled, what constitutes acceptable use of the platform, and the conditions under which we may suspend or close an account. Before you engage with any part of the platform, reviewing these terms in full is something we strongly recommend — especially the sections that cover account access conditions, the scope of our data practices, and the process for raising a question with our support team.
bKash
Nagad
Rocket
Account Wallet
Bangladesh Regions
WHAT THIS COVERS
Where This Policy Applies
Our policy applies across the core areas of your experience with us — from account creation to the transactions you make and the content you access in the lobby. Third-party services connected to your session operate under their own separate terms.
Account Access
Our policy covers the creation, verification, and management of your account. This includes login credentials, wallet settings, and the conditions under which account access may be restricted based on your region and local law.
Transactions
Wallet activity processed through bKash, Nagad, and Rocket falls within our policy scope. This includes records of deposits, withdrawals, and transaction history as shown in your account dashboard.
Site Content
The game lobby, promotional notices, and all content published directly on the 77rd platform are covered by these terms. This includes titles from our studios and any account-linked features you access while logged in.
Third-Party Services
External services — including payment processors and independent studio platforms — operate under their own policies. Our terms do not govern those services, and any disputes arising from them should be directed to the relevant third party.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have clear, practical options when it comes to your data and account standing. Reviewing your own records is straightforward — your account dashboard shows transaction history, wallet activity, and session logs as they are recorded. If any detail looks incorrect, you can raise a correction request directly through the support channel. We process these requests in line with the steps published in the account help section; follow the fields and instructions shown there rather than sending unstructured messages. Where our policy allows you to request the removal or amendment of specific data, the process starts with a formal query to our support team via the contact route listed on the site. We respond to each query individually and will confirm what action, if any, is possible under the applicable terms. Your rights under this policy are shaped by the law of the region your account falls under, so the specific actions available to you may vary.
Review Your Records
Log in and open the account dashboard to see your full transaction and session history. The records shown there are the authoritative source for your account activity.
Correct Account Details
If a name, contact detail, or wallet reference is recorded incorrectly, follow the correction steps in the account settings section. For changes that require verification, the on-screen instructions will guide you through the process.
Raise a Policy Question
Send your question through the support contact route published on the site. Include your account reference so we can locate your records and respond with details relevant to your specific situation.
Request Support
For any matter that goes beyond a simple account update — including data queries or access disputes — open a support ticket using the contact details listed on this page. We handle each case individually.
REACH OUR TEAM
Policy Contact Routes
Use the channels below to reach us on any matter related to these terms. We handle policy and account queries through the routes published here — no invented channels, no third-party forms.
Live Chat
Open the chat widget on any page of the site while logged in to connect with our support team. Use this route for account access questions and general policy queries.
Email Support
Send detailed policy questions or formal data requests to our published support email address. Include your registered account details so we can locate your records and respond accurately.
Help Centre
The help section of the site contains published answers to common policy questions, account steps, and wallet procedures for bKash, Nagad, and Rocket. Check there first for quick reference.
DATA AND SECURITY
How We Handle Your Data and Account Security
Account security and data handling sit at the centre of how we operate the platform. We use standard encryption across account sessions and wallet transactions to reduce exposure of your personal and financial data in transit. Cookies are used to maintain your logged-in session and to record basic preferences — you can review and adjust cookie settings through your browser. We retain account and transaction data only for as long as required by operational necessity or applicable legal obligations, after which records are deleted or anonymised. To request changes to your stored data, or to ask what we hold, contact our support team through the published route on this page.
Data Retention
We keep account and transaction records only as long as required for operations or legal compliance. Once that period ends, data is deleted or anonymised according to our internal policy.
Cookie Use
Cookies support your logged-in session and basic site preferences. You can manage or disable non-essential cookies through your browser settings at any time without losing access to your account.
Account Security
Encryption is applied to account sessions and wallet activity, including transactions via bKash, Nagad, and Rocket. We recommend keeping your login credentials private and reviewing your session history regularly.
Change Requests
To request an amendment or deletion of specific data we hold on your account, raise a formal query through our support contact route. We will confirm what is possible under the terms that apply to your region.
LEGAL FAQ
Frequently Asked Legal Questions
Questions about how our terms apply to your account, your data, and your region — answered directly from our policy.
Does 77rd's policy apply if I am accessing from Bangladesh?
Your eligibility to access 77rd depends on your local law and the region your account is registered in. We do not extend service to regions where access is restricted under applicable law. Check the terms that apply to your specific location before using the platform.
What personal data does 77rd collect when I register an account?
We collect the information required to create and verify your account — including contact details and wallet references for bKash, Nagad, or Rocket. We do not collect more than is necessary for account operation and do not share your data with third parties for marketing.
How can I see the transaction records linked to my account?
Log in and open your account dashboard. Your transaction history, wallet activity, and session records are displayed there as they are recorded. These records are the authoritative reference for your account activity, and you can review them at any time.
Can I request that 77rd delete or amend data held on my account?
Yes, within the limits of what applicable law and our operational obligations permit. Send a formal request to our support team through the contact route published on this page. Include your account reference and we will respond with the specific options available under your region's terms.
What happens to my data if I close my account?
After an account is closed, we retain records only for as long as required by legal or operational obligations. Once that period ends, personal data is deleted or anonymised. The exact retention period depends on the regulatory requirements applicable to your region.
Who do I contact if I have a dispute about how the policy was applied to my account?
Raise a dispute through our published support contact routes — live chat or email as listed on this page. Include your account reference and a clear description of the issue. We handle each case individually and will respond with the relevant policy details that apply to your situation.